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AI WORKFLOW

The AI agent
for WhatsApp
property inquiries.

Property search moved to WhatsApp. The workflow behind it should too. Relay turns WhatsApp inquiries into booked viewings automatically.

The friction

Instant buyer expectation meets manual inbox reality.

A lead taps WhatsApp expecting immediate answers. The agent inherits another loose chat in an already crowded inbox. Every delay gives the lead time to message another agency, find another listing, or lose momentum completely.

The first response is now the conversion moment.

WhatsApp has become a high-intent contact path on South African property listings. That means the first reply is no longer admin. It is the moment where demand is either captured, redirected, or lost.

Relay workflow

From first message to booked viewing.

Relay captures the lead with the right property context, answers repeat questions, redirects unavailable demand to the next best match, and books a workable viewing time. All in one conversation.

Real-estate agent reviewing property enquiries with Relay

Let Relay handle the repetitive work so agents can do the work that matters.

Relay handles the drag before the viewing. Your team keeps the relationship, judgment, negotiation, closing, and supply-side work.